Does Banner store all of the customer’s data from account creation until the customer closes the account? Or does Banner only store the amount of data specified in the customer’s plan on its servers?

Question

Accepted Answer

User accounts with Administrator-level permissions or higher can set their companies’ data retention rates. After the specified number of days, old data for that company is deleted. By default this cutoff is 90 days (starter), 180 days (standard), 365 days (professional).

Preguntas Frecuentes Sobre CDS

Does Banner store all of the customer’s data from account creation until the customer closes the account? Or does Banner only store the amount of data specified in the customer’s plan on its servers?

Who owns the information on the Banner Cloud?

Can the customer get access to all the information at any time?

If the customer does not renew their contract, what happens to their data?

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